Refund window
Refund requests must be submitted within 7 calendar days of the original purchase date. Email your request within that window; the date you submit it is what matters, even if it is reviewed afterward.
Requests after that period are generally not eligible except where otherwise required by applicable law. The policy applies to the current one-time digital-course purchase.
How to request a refund
Email support@sixfigmom.com with a simple refund request and enough information to locate your purchase:
- The email address used for the purchase or course account.
- Your name, if needed to identify the transaction.
- A receipt or transaction reference, or the purchase date if you do not have the reference.
You do not need to provide an elaborate explanation. We may ask for additional non-sensitive information if we cannot locate the purchase.
Never send your password, full credit-card number, or other sensitive payment credentials by email.
How refunds are issued
We review the request to confirm the purchase and when the request was submitted. Approved refunds are generally returned through Stripe to the original payment method.
Your bank or card provider determines when the refund becomes visible in your account. Processing times vary; we do not promise an exact posting date.
Course access after a refund
Paid course, dashboard, and resource access may be removed after a refund is approved and processed. Account and transaction information is handled under the Privacy Policy.
Digital materials
This is a digital course. Opening lessons, using course tools, or downloading available materials does not, by itself, remove your ability to request a refund within the 7-calendar-day window.
Course materials remain subject to the personal-use and redistribution rules in the Terms of Use.
Duplicate or incorrect charges
If you believe you were charged incorrectly or more than once, email support@sixfigmom.com with the purchase email and relevant receipt references so we can investigate. Avoid making another purchase while an existing charge is being checked.
Failed or canceled checkout
If Stripe checkout was canceled or never successfully charged, there is no completed purchase to refund. A pending bank authorization may differ from a completed charge. Contact support if you are unsure about the status shown on your receipt or bank account.
Abuse and fraud review
Suspicious or fraudulent refund activity may be reviewed, and we may verify transaction details before processing a request. A normal refund request or good-faith payment concern is not treated as abuse.
Consumer rights
Nothing in this policy limits rights that cannot legally be waived under applicable law.
Contact
Send refund requests and purchase questions to support@sixfigmom.com. For login or access help, visit Contact / Support.
Website: https://sixfigmom.com.